Fraud alert: scams using the Fipto name

Last updated: 5 October 2026

Fipto has received a growing number of reports from individuals contacted by fraudsters who use the Fipto name, logo and, in some cases, our legal notices to promote fake investment platforms. This page explains how to recognise these scams, how to verify that you are dealing with Fipto, and what to do if you have been targeted.

Fipto does not offer investments to individuals

Fipto PI SAS provides payment and crypto-asset services exclusively to businesses. Fipto does not offer any investment product to individuals, does not manage savings on behalf of individuals, and does not contact members of the public by telephone, WhatsApp or social media to offer investments.

Any person or platform offering you an investment in the name of Fipto is not acting on behalf of Fipto.

Our official websites and contacts

Fipto operates exclusively from the following domains:

  • www.fipto.com: corporate website
  • fipto.app: client platform
  • docs.fipto.com: developer documentation
  • status.fipto.com: service status

Fipto employees only write from email addresses ending in @fipto.com. Fraudsters can imitate a sender name or use a similar-looking address, so always check the full email address carefully.

Known fraudulent websites and entities

The following websites have no connection with Fipto and have been reported to us as fraudulent. Do not deposit funds or share personal information with them.

  • fipto.pro
  • app.fipto.pro
  • fipto.ai
  • app.fipto.ai
  • fipto.bg
  • fiptobg.com

FIPTO EOOD, a company registered in Bulgaria, is a fraudulent entity and has no connection with Fipto PI SAS or any Fipto group entity.

Fraudsters regularly create new websites. If a website is not listed among our official domains above, it is not operated by Fipto. This list is updated as new cases are reported.

Warning signs

  • You were contacted unexpectedly by telephone, WhatsApp, Telegram or social media.
  • A "dedicated adviser" or "account manager" guides you through each step.
  • You are asked to make an initial deposit, often 250 euros.
  • You are promised high or guaranteed returns, for example 2% per week.
  • Your dashboard shows rapid gains, but you are unable to withdraw your money.
  • You are asked to pay "fees", "taxes" or a "confidential code" to unlock a withdrawal.
  • You are asked to send identity documents by email, or to install remote access software such as AnyDesk or TeamViewer.

Beware of recovery scams

Victims are often contacted a second time by people claiming to be lawyers, investigators, regulators (AMF, ACPR) or Fipto employees, who offer to recover lost funds in exchange for an upfront payment. These offers are also fraudulent. The AMF and the ACPR never contact individuals to help them recover funds, and Fipto will never ask you to pay in order to recover money.

What Fipto will never do

  • Ask you, as an individual, to invest or deposit funds.
  • Ask you to pay fees, taxes or a code to unlock a withdrawal.
  • Ask you to install remote access software.
  • Ask for your passwords or online banking credentials.

How to verify Fipto's authorisations

Fipto PI SAS is licensed as a Payment Institution (interbank code CIB 17908) by the French Prudential Control and Resolution Authority (ACPR), and as a Crypto-Asset Service Provider under MiCA (authorisation number A2026-009) by the French Financial Markets Authority (AMF).

Fraudsters frequently copy these registration numbers to appear legitimate. Always verify an entity directly on the regulators' official registers, and only use the contact details published there:

What to do if you have been targeted

  1. Do not send any further money, and stop all contact with the fraudsters.
  2. Contact your bank immediately to request that any transfer be blocked or recalled.
  3. File a complaint with the police. In France, you can file a complaint online via THESEE, or call Info Escroqueries on 0 805 805 817 (free of charge, Monday to Friday). In Bulgaria, contact the General Directorate Combating Organised Crime (GDBOP) via cybercrime.bg. In other countries, contact your local police.
  4. Report the scam to the AMF using its online form or by calling AMF Epargne Info Service on +33 1 53 45 62 00, or to the financial regulator in your country.
  5. Inform Fipto by writing to complaints@fipto.com, with any available evidence: website addresses, emails, telephone numbers, messages, IBANs and proof of payment.

Fipto is not able to recover funds paid to platforms that it does not operate. However, every report helps Fipto and the authorities to act against fraudulent websites and to protect other potential victims.